• HireRight.com |
Candidate Support
Candidate Support
  • Help Articles
  • Frequently Asked Questions
  • Check My Status

You're looking at content for United States (English).

Please select your region.

HireRight.com
  • Announcements
  • Contact HireRight
  • Privacy & Legal
  • Do Not Sell or Share My Personal Information (California)
  • HireRight.com
Copyright © 2005-2025 HireRight, LLC. All Rights Reserved

Candidate Support

Need help with your background check?

You're in the right place. Our Candidate Support Site includes detailed step-by-step articles to guide you through your experience with HireRight — beginning to end.

Not a candidate? Visit our Customer Support site.

  • Check My Status
  • Explore FAQs
Woman with black curly hair wearing a backpack in a hallway holding and about to tap a phone

General Topics for Help Articles

Need help with your background check? You're in the right place!

Our Help Articles include detailed information and step-by-step instructions to guide you through your experience with HireRight.

Preparing for Your Background Check

10 Total Articles

  • Assistance Completing Invitation

  • Assistance in Completing Release/Consent

  • Assistance in Navigating Applicant Center

See all articles

During Your Background Check

9 Total Articles

  • How to Locate Previous Work History

  • U.S. Acceptable Documentation

  • Confirming Receipt of Documents

See all articles

Drug Testing & Health Screening Services

6 Total Articles

  • Best Practices for Testing Services

  • Collection Site Assistance

  • Drug Testing and Health Screening Invitation Assistance

See all articles

After Your Background Check

5 Total Articles

  • Request a Copy of My Background Report or Testing Results

  • How Can I Submit a Human Trafficking Block or Dispute?

  • Dispute the Accuracy of My Background Report or Testing Results

See all articles

Background Check FAQs

34 Total Articles

  • Dispute the Accuracy of My Background Report or Testing Results

  • Why Could HireRight not Verify my Background Check Information Without my Help?

  • Does a Credit Check Negatively Impact my Credit Score?

See all articles

About HireRight

4 Total Articles

  • How do HireRight’s Background Checks Help Candidates Get Hired?

  • Is My Information Secure?

  • What is the Relationship Between HireRight and the Employer Requesting the Background Verification?

See all articles
Applicant Center mobile

Information on Requesting a Copy of My Report and Disputing Results.

Announcements

Allen County, OH - Lima Municipal Court (Criminal, Civil) - Public Record Service Delay Notification

Subscribing customers may experience delays.

Midland County, TX (Criminal, Civil) - Public Record Service Delay Notification

The Midland County, TX (Criminal, Civil) public access system is currently unavailable due to technical issues, which is impacting the turnaround time for requests within this jurisdiction.

Nevada Statewide (Criminal, Civil) - Public Record Service Delay Notification

The Nevada Statewide public access system is currently unavailable due to technical issues, which are impacting the turnaround time for requests within this jurisdiction.

Update - Washington County, MS (Criminal, Civil) - Public Record Service Delay Notification

The public access site has been restored.

Shasta County, CA (Criminal, Civil) - Public Record Service Delay Notification

Subscribing customers may experience delays.

Orleans Parish, LA (Criminal, Civil) - Public Record Service Delay Notification

Subscribing customers may experience delays.

Update - Hawaii Statewide - Ecrim - Public Record Service Delay Notification

The public access site has been restored.

Update - Court Closure - Tunica County, MS (Criminal, Civil) - Public Record Service Delay Notification

The Tunica County, MS court has reopened and is processing requests.

Update - East Feliciana Parish, LA (Criminal) - Public Record Service Delay Notification

The public access site has been restored.

Update - Washington County, OH - Marietta Municipal Court (Criminal) - Public Record Service Delay Notification

The public access site has been restored.

Allen County, OH - Lima Municipal Court (Criminal, Civil) - Public Record Service Delay Notification

Subscribing customers may experience delays.

Midland County, TX (Criminal, Civil) - Public Record Service Delay Notification

The Midland County, TX (Criminal, Civil) public access system is currently unavailable due to technical issues, which is impacting the turnaround time for requests within this jurisdiction.

Nevada Statewide (Criminal, Civil) - Public Record Service Delay Notification

The Nevada Statewide public access system is currently unavailable due to technical issues, which are impacting the turnaround time for requests within this jurisdiction.

Update - Washington County, MS (Criminal, Civil) - Public Record Service Delay Notification

The public access site has been restored.

Shasta County, CA (Criminal, Civil) - Public Record Service Delay Notification

Subscribing customers may experience delays.

Orleans Parish, LA (Criminal, Civil) - Public Record Service Delay Notification

Subscribing customers may experience delays.

Update - Hawaii Statewide - Ecrim - Public Record Service Delay Notification

The public access site has been restored.

Update - Court Closure - Tunica County, MS (Criminal, Civil) - Public Record Service Delay Notification

The Tunica County, MS court has reopened and is processing requests.

Update - East Feliciana Parish, LA (Criminal) - Public Record Service Delay Notification

The public access site has been restored.

Update - Washington County, OH - Marietta Municipal Court (Criminal) - Public Record Service Delay Notification

The public access site has been restored.

Allen County, OH - Lima Municipal Court (Criminal, Civil) - Public Record Service Delay Notification

Subscribing customers may experience delays.

1 of 10

For US Candidates to Request a Copy of Your Background Report.

If you wish to Dispute the Accuracy of Your Background Report .

For Uber Earners .

How Can I Submit a Human Trafficking Block or Dispute? 

Frequently Asked Questions

Click Here
Click Here
Click Here
Click Here