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Candidate Support

Need help with your background check?

You're in the right place. Our Candidate Support Site includes detailed step-by-step articles to guide you through your experience with HireRight — beginning to end.

Not a candidate? Visit our Customer Support site.

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Applicant Center mobile

Information on Requesting a Copy of My Report and Disputing Results.

For US Candidates to Request a Copy of Your Background Report.

If you wish to Dispute the Accuracy of Your Background Report .

For Uber Earners .

How Can I Submit a Human Trafficking Block or Dispute? 

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General Topics for Help Articles

Need help with your background check? You're in the right place!

Our Help Articles include detailed information and step-by-step instructions to guide you through your experience with HireRight.

Preparing for Your Background Check

11 Total Articles

  • Assistance Completing Invitation

  • Assistance in Completing Release/Consent

  • FBI Fingerprinting Candidate User Guide

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During Your Background Check

9 Total Articles

  • How to Locate Previous Work History

  • U.S. Acceptable Documentation

  • Confirming Receipt of Documents

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Drug Testing & Health Screening Services

7 Total Articles

  • Best Practices for Testing Services

  • Collection Site Assistance

  • Drug Testing and Health Screening Invitation Assistance

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After Your Background Check

5 Total Articles

  • Request a Copy of My Background Report or Testing Results

  • How Can I Submit a Human Trafficking Block or Dispute?

  • Dispute the Accuracy of My Background Report or Testing Results

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Background Check FAQs

39 Total Articles

  • Dispute the Accuracy of My Background Report or Testing Results

  • Why Could HireRight not Verify my Background Check Information Without my Help?

  • Does a Credit Check Negatively Impact my Credit Score?

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About HireRight

4 Total Articles

  • How do HireRight’s Background Checks Help Candidates Get Hired?

  • Is My Information Secure?

  • What is the Relationship Between HireRight and the Employer Requesting the Background Verification?

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Announcements

Kings County, CA (Criminal, Civil) - Public Record Service Delay Notification

The Kings County, CA (Criminal, Civil) public access system is currently unavailable.

Carson City, NV (Criminal, Civil) - Public Record Service Delay Notification

The Carson City, NV Justice Court public access system is currently unavailable.

Orange County, CA (Criminal, Civil) - Public Record Service Delay Notification

The Orange County, CA (Criminal, Civil) public access system is currently unavailable.

Update - Summit County, OH - Stow Municipal Court (Criminal, Civil) - Public Record Service Delay Notification

The Summit County, OH - Stow Municipal Court (Criminal, Civil) public access system has been restored.

Closures for Martin Luther King Jr. Day

Please review for closures for Martin Luther King Jr. Day.

Summit County, OH - Stow Municipal Court (Criminal, Civil) - Public Record Service Delay Notification

The Summit County, OH - Stow Municipal Court (Criminal, Civil) public access system is currently unavailable.

Fulton County, KY (Criminal) - Public Record Service Delay Notification

The Fulton County, KY Courthouse is currently unable to process searches.

Update - Kansas - All Counties (Criminal, Civil) - Public Record Service Delay Notification

The Kansas Court system has been restored.

Update - Kings County, CA (Criminal, Civil) - Public Record Service Delay Notification

The Kings County, CA (Criminal, Civil) public access system has been restored.

Update - Kern County, CA (Criminal) - Public Record Service Delay Notification

The Kern County, CA (Criminal) public access system has been restored.

Kings County, CA (Criminal, Civil) - Public Record Service Delay Notification

The Kings County, CA (Criminal, Civil) public access system is currently unavailable.

Carson City, NV (Criminal, Civil) - Public Record Service Delay Notification

The Carson City, NV Justice Court public access system is currently unavailable.

Orange County, CA (Criminal, Civil) - Public Record Service Delay Notification

The Orange County, CA (Criminal, Civil) public access system is currently unavailable.

Update - Summit County, OH - Stow Municipal Court (Criminal, Civil) - Public Record Service Delay Notification

The Summit County, OH - Stow Municipal Court (Criminal, Civil) public access system has been restored.

Closures for Martin Luther King Jr. Day

Please review for closures for Martin Luther King Jr. Day.

Summit County, OH - Stow Municipal Court (Criminal, Civil) - Public Record Service Delay Notification

The Summit County, OH - Stow Municipal Court (Criminal, Civil) public access system is currently unavailable.

Fulton County, KY (Criminal) - Public Record Service Delay Notification

The Fulton County, KY Courthouse is currently unable to process searches.

Update - Kansas - All Counties (Criminal, Civil) - Public Record Service Delay Notification

The Kansas Court system has been restored.

Update - Kings County, CA (Criminal, Civil) - Public Record Service Delay Notification

The Kings County, CA (Criminal, Civil) public access system has been restored.

Update - Kern County, CA (Criminal) - Public Record Service Delay Notification

The Kern County, CA (Criminal) public access system has been restored.

Kings County, CA (Criminal, Civil) - Public Record Service Delay Notification

The Kings County, CA (Criminal, Civil) public access system is currently unavailable.

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Frequently Asked Questions

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