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Candidate Support

Need help with your background check?

You're in the right place. Our Candidate Support Site includes detailed step-by-step articles to guide you through your experience with HireRight — beginning to end.

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Information on Requesting a Copy of My Report and Disputing Results.

Frequently Asked Questions

General Topics for Help Articles

Need help with your background check? You're in the right place!

Our Help Articles include detailed information and step-by-step instructions to guide you through your experience with HireRight.

Preparing for Your Background Check

11 Total Articles

  • Assistance Completing Invitation

  • Assistance in Completing Release/Consent

  • FBI Fingerprinting Candidate User Guide

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During Your Background Check

9 Total Articles

  • How to Locate Previous Work History

  • U.S. Acceptable Documentation

  • Confirming Receipt of Documents

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Drug Testing & Health Screening Services

7 Total Articles

  • Best Practices for Testing Services

  • Collection Site Assistance

  • Drug Testing and Health Screening Invitation Assistance

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After Your Background Check

5 Total Articles

  • Request a Copy of My Background Report or Testing Results

  • How Can I Submit a Human Trafficking Block or Dispute?

  • Dispute the Accuracy of My Background Report or Testing Results

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Background Check FAQs

39 Total Articles

  • Dispute the Accuracy of My Background Report or Testing Results

  • Why Could HireRight not Verify my Background Check Information Without my Help?

  • Does a Credit Check Negatively Impact my Credit Score?

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About HireRight

4 Total Articles

  • How do HireRight’s Background Checks Help Candidates Get Hired?

  • Is My Information Secure?

  • What is the Relationship Between HireRight and the Employer Requesting the Background Verification?

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For US Candidates to Request a Copy of Your Background Report.

If you wish to Dispute the Accuracy of Your Background Report .

For Uber Earners .

How Can I Submit a Human Trafficking Block or Dispute? 

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Announcements

Tishomingo County, MS (Criminal) - Public Record Service Delay Notification

Please review for Tishomingo, MS county court delays.

Update - DeSoto County, MS (Criminal) - Public Record Service Delay Notification

The operational delays affecting the DeSoto County, MS court clerks have been resolved.

Monterey County, CA (Criminal) - Public Record Service Delay Notification

The Monterey County, CA clerk systems are currently experiencing intermittent technical issues.

Update - Imperial County, CA (Criminal) - Public Record Service Delay Notification

The backlog affecting the Imperial County, CA Court Clerks has been resolved.

Seminole County, FL (Criminal, Civil) - Public Record Service Delay Notification

The Seminole County, FL public access system is currently unavailable.

Update - Tishomingo County, MS (Criminal) - Public Record Service Delay Notification

The Tishomingo County Courts have reopened.

Update - Greene County, OH - Fairborn Municipal Court (Criminal, Civil) - Public Record Service Delay Notification

The Greene County, OH - Fairborn Municipal Court public access system has been restored.

Plumas County, CA (Criminal) - Public Record Service Delay Notification

Please review for Plumas County, CA court delays.

Update - Trumbull County, OH - Central District Court (Criminal) - Public Record Service Delay Notification

The Trumbull County, OH - Central District Court public access system has been restored.

Update - All Counties, WA (Criminal) - Public Record Service Delay Notification

Please review for Washington court delays.

Tishomingo County, MS (Criminal) - Public Record Service Delay Notification

Please review for Tishomingo, MS county court delays.

Update - DeSoto County, MS (Criminal) - Public Record Service Delay Notification

The operational delays affecting the DeSoto County, MS court clerks have been resolved.

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