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Candidate Support

Need help with your background check?

You're in the right place. Our Candidate Support Site includes detailed step-by-step articles to guide you through your experience with HireRight — beginning to end.

Not a candidate? Visit our Customer Support site.

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General Topics for Help Articles

Need help with your background check? You're in the right place!

Our Help Articles include detailed information and step-by-step instructions to guide you through your experience with HireRight.

Preparing for Your Background Check

9 Total Articles

  • Assistance Completing Invitation

  • Assistance in Completing Release/Consent

  • Assistance in Navigating Applicant Center

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During Your Background Check

7 Total Articles

  • LATAM Acceptable Documentation

  • Confirming Receipt of Documents

  • No Additional Contact Information Available for Previous Employer

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After Your Background Check

1 Total Articles

  • How Can I Submit a Human Trafficking Block or Dispute?

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Background Check FAQs

3 Total Articles

  • How Can I Prepare for My Background Check?

  • How do HireRight’s Background Checks Help Candidates Get Hired?

  • General Data Protection Regulation (GDPR)

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About HireRight

4 Total Articles

  • How do HireRight’s Background Checks Help Candidates Get Hired?

  • Is My Information Secure?

  • What is the Relationship Between HireRight and the Employer Requesting the Background Verification?

See all articles
Applicant Center mobile

What Rights Do I Have and How Can I Exercise Them?

Announcements

HireRight is Excited to Announce the Launch of HireRightBot!

Read more about our new AI-powered chatbot designed to enhance your experience with HireRight.

Public Record Service Delay Notification - Puerto Rico Court Closures

Subscribing customers may experience delays.

HireRight is Excited to Announce the Launch of HireRightBot!

Read more about our new AI-powered chatbot designed to enhance your experience with HireRight.

Public Record Service Delay Notification - Puerto Rico Court Closures

Subscribing customers may experience delays.

HireRight is Excited to Announce the Launch of HireRightBot!

Read more about our new AI-powered chatbot designed to enhance your experience with HireRight.

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How Can I Submit a Human Trafficking Block or Dispute? 

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Frequently Asked Questions