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If you’re asked for additional information during the screening process, please try to reply as promptly as possible. In some instances, you can provide information that can help complete the verification, such as documents that confirm previous employment, or transcripts or copies of your diploma or qualifications to verify education.
HireRight offers "Applicant Center", a portal through which you can submit requested documentation, view the status of your background check, receive alerts if HireRight has any questions or needs additional information, and ask HireRight questions you may have about the screening process as you move through it. This portal can help expedite the screening process, making it easier and more convenient for you.
You should, however, be aware that around the globe, the background screening process can vary and be quite time-consuming in some countries. This is typically attributed to some sources like universities being less accustomed to handling verification requests, so they’re often not as quick to provide a response.
You can help to make the process quicker if you provide the necessary information requested by HireRight.