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Help Articles

Are There Any File/Size Limitations for Documents Being Sent to HireRight?

This article belongs to the following topic:
  • During Your Background Check

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Yes, our system does have some limitations. HireRight cannot:

  • Accommodate files larger than 20MB. If documentation exceeds this size, the documents may need to be split into two or more transactions

  • Convert or open "zipped" files

  • Convert or open "password protected" documents/files

  • Convert or open corrupted files/documents

  • Convert or open unknown file extensions

  • Convert or open any document utilising a link to another site or file.